Vending Machines FAQ
No, there is no charge. Supply, delivery, installation, and maintenance of your machine is all included. We also do not charge for delivering your choice of products.
In order for a vending machine to be successful in a workplace, we would normally require a minimum of 20 employees, or even a high number of customer/contractor traffic. The two most basic requirements are space and a power source that could be used to plug the machine in.
Our two most popular models are Tango H1830mm W890mm D793mm and a slightly smaller Jazz H1830mm W735mm D855mm.
We will first stock the machine with the most popular products, including a selection of crisps, chocolates, drinks and/or healthy snacks. Once our equipment is installed, we monitor the sales to replace low demand products for new ones. We also welcome requests and suggestions from our customers and customise each machine to cater for their individual needs.
The frequency of when a machine gets filled varies based on the size of your Business and consumer demand. Some of our machines are restocked twice a week, while others are visited twice a month. Regardless of the demand, we strive to keep all our vending machines filled with your favourite products. If one line sells faster compared to another, we just add a second line of the same product to make sure it is always available.
Some of our machines are now equipped with tracking systems that provide real time information on your stock levels, so that we can send our driver with a refill just at the right time.
Yes, we can. Once we know you’re interested in getting one of our machines installed, we send out our Representative to survey your business. They will help to decide how many vending machines should be installed and advise you on their best location(s).
All of our machines accept coins (0.05€ up to €2) and give change. Most of our machines are now equipped with banknote accepting mechanisms and will take €5 and €10 notes. As an Employer/Business Owner you can also offer Free Vend to your employees and/or Customers. Click here to find out more about our Free Vend service.
Yes, all of our machines give change.
Vending machine vandalism can happen everywhere and is normally a temporary situation, but there are steps that can be taken to prevent this from happening. Choosing the right location is key- installing the vending machine indoors in a visible, high-traffic area is usually the best option. We will also place labels on the machine, warning users of the potential dangers of moving, rocking, or shaking the vending machine. If vandalism does happen and is not purely incidental, we would kindly ask you to talk to your staff and make them aware of the problem. In some locations mounting the machine to the wall, or floor is also an option and we can assist with that, if needed.
The specific locations may vary depending on the type of business, but the goal is always the same: place the machines in locations that will receive most traffic. Once we know you’re interested in getting one of our machines installed, we send out a representative to survey your business. They will help to determine the best locations and decide how many vending machines should be installed.
We guarantee a technician to be on site within 48hrs, but usually 1 working day is our goal.
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